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Our Success Stories
I joined The Essex in July 1995 as a trainee golf professional, based in the club and driving range desk. This was a great opportunity to work in the golfing environment, a game I have played and loved all my life.
In January 2000 I joined the Professional Golfers Association (PGA) as a trainee on the diploma scheme. That same year The Club Company purchased The Essex, which was when my career really kick started.
I was soon promoted to Retail Manager, which was perfect for my attention to detail and kept me customer facing, which is what I enjoy most. This naturally allowed me to progress to my next promotion as Golf Operations Manager. This gave me the chance of running a team as well as the financial responsibility of working to budgets.
In September 2004, I was promoted to General Manager at Benton Hall. At the time it was only a golf club so was the perfect place to “cut my teeth”. Within a year, work had commenced on the country club. This was an amazing experience from seeing the building coming out of the ground to pre-selling memberships and recruiting a new team. The icing on the cake was winning the Flame award at the National Health & Fitness awards. We were the first club in the group to do so and followed it up only a year later with another win!
From here I moved north to The Tytherington Club as General Manager in early 2009. This was a different challenge as it was an established club that had recently had a large investment. I could not have enjoyed it more! Living and working in a different area opened my eyes, and I quickly learnt that different areas have different requirements!
My 2 ½ years there flew by and before I knew it I was back at The Essex, the place where it all began, but this time as General Manager. This was a different challenge once again with a large Tennis Club and the small matter of a 42 bedroom hotel!
On the move again. In November 2015 I was appointed General Manager at Nizels Golf and Country Club where my efforts will continue to make the club one of the best in the country.
I joined the Tytherington Club in March 2008 as a Wellness Advisor. The company’s Wellness Concept gave me the perfect platform to showcase my passion for health and fitness by interacting with members and helping them achieve their goals.
Within 12 months I was promoted to Assistant Wellness Manager. This was a fantastic opportunity and involved supporting my Wellness Manager to drive standards, as well as ensuring each member’s time with us was not just a normal gym visit but a fun experience. This role also included some Duty Manager shifts which got me involved in many other aspects of the business. The extra responsibility was challenging but something I thrived off.
I wanted to learn more and more about the club’s structure and in 2011 was given the chance to be the Health and Safety representative for The Tytherington Club. This further enhanced my knowledge of day-to-day life within the various departments and gave me insight into their structure and planning.
In May 2012, I was extremely proud to become the club’s Wellness Manager. This gave me a new challenge of managing my own team, motivating and challenging them to provide the members with regular support, tailored workouts and excellent facilities. It was very rewarding to see them grow and develop on a personal basis.
A year later my dream job was offered to me as Group Wellness Manager (maternity cover). Traveling between the different clubs and working alongside the Wellness Teams was very exciting and enjoyable.
The 12 months in this role flew by and I learned so much from all the different people I worked with. I returned to Tytherington in 2014 as Operations Manager eager to pass on my knowledge, ideas and experience.
I started my journey with The Club Company at Lichfield Golf and Country Club in 2007 as a Membership Advisor. What attracted me to the company was the fantastic quality of facilities and personal service that is delivered to the members. My role at Lichfield was part of Pre Sales for the first 2 months before the club opened which was very fast paced and very rewarding. After the club opened I stayed there for a total of 3 years, where many memberships were sold and had a very successful few years before leaving for a another Pre Sales role closer to home. I was soon back and worked as Sales Manager for The Warwickshire for 2 years, which saw a rise in membership sales compared to previous years and was very rewarding. After my role at The Warwickshire I worked my way up to the Group Membership Sales Manager position. This was an incredibly exciting time for me to implement new ideas and training. With travelling to the 13 clubs and working with the different sales teams there is never a dull moment!