The Club Company Our App

You'll need to set up a new account - your old login won't carry over. Here's how to get started:

1. Download The Club Company App from the App Store or Google Play

2. Tap "Don't have an account? Sign Up" at the bottom of the log in screen

3. Enter the email address linked to your membership, along with your date of birth (if you use a different email to the one on your membership, this won't work)

4. Within 10 minutes, you'll get an email to set your password - as long as your email matches our records

5. Set your password, then head back to the app to log in

6. You're in! Enjoy exploring our new app

You can keep using the old app for a short while as we move everyone across to the new one. Once you've set up your account on the new app, though, please delete the old one - this helps avoid any mix-ups with bookings or support.

It will, as long as your device is still supported by Apple or Android - generally phones and tablets up to around 5–7 years old. This is a security standard set by Apple and Android, not by us, and it helps keep your data safe while giving you access to the latest features.

If your device isn't supported, don't worry - you can still book classes and catch up on news through our online portal. You'll find the login link under the Health and Golf menus on your club's website.

Not at all - booking classes works just the same, just with a better experience and a fresh new look.

After giving our website a makeover in 2025, it was time the app caught up too - so you get a great experience wherever you're using us. The biggest change is a simpler, cleaner design, plus some handy new features like an improved and more secure log in, guest passes, club status, app update notifications, and more.

We've updated the technology which means we can now add the new features we wanted to give you. The new app is faster, fresher, and makes finding what you need much easier - and it means we can keep building exciting new features, challenges and events for you down the line.

We have a dedicated App Support Team on hand to help with any enquiries.

Please use the contact form on this page providing us with as much information as you can to help us support you faster.

Your app version can be found within the 'more' tab or navigation (3 lines top right).

Exclusively available on the app, it's a free monthly pass that lets you bring a guest to experience the club with you. You'll get a new pass on the 1st of every month - unused passes don't roll over, so it's worth using it while it's there.

When you first log in, you'll be offered the chance to set up facial recognition for faster access next time, that's your choice if you want to set it up. If you'd rather stick with your email and password, just skip this step; you can always turn it on later in the app's settings.

As members move over to the new app, we will still have the historic app live for users. To download the new app, search for The Club Company Collection and look for the teal background and navy logo.

Your levy balance will be back on the app very soon - please rest assured that is still all in place, we are just doing some technical work behind the scenes, alongside other membership information being included on the new app. Thanks for your patience while we get this right.